Privacy Policy for the Encounter Discord Bot

Last Updated: November 11, 2026

This page covers our optional Discord bot ("the Bot") for Encounter: The Lost Cards. Use of the Bot is voluntary.

1. What We Collect

  • Discord User ID — stored when you authorize the Bot via /link.
  • Steam ID — read once during /link via Discord's OAuth connections API. This is the Steam ID you have already verified in your Discord settings. Discord's answer lists every connection on your account; we keep only the Steam ID.
  • Support ticket content — if you use /support, we store the category, subject, and message you submit, with your Discord username, for 365 days.

2. What We Do Not Collect

  • Your Discord or Steam password.
  • Your Discord OAuth access token (it is used once during /link and discarded).
  • Any messages you send outside of Bot commands.

3. How We Use This Data

  • Authenticate you when you run player-facing Bot commands.
  • Enforce per-account rate limits.
  • Associate support tickets with your in-game account.
  • Assign or update Discord roles within our server based on your account status or in-game progression.

4. Data Sharing

We use Cloudflare for hosting and storage; data is held within their network. We do not sell your data. We may disclose data if legally required.

Your interactions with Discord itself are governed by Discord's own Privacy Policy.

5. Removing Your Data

Run /unlink in our Discord server to remove the link between your Discord and Steam IDs. Removal is immediate. We keep a record that a reward was already given to that Steam account, so the same reward is never given twice. Any in-game data we hold about your Steam or mobile account is governed by the privacy policy of the platform you play on.

6. Your Rights & Contact

You may request access to, correction of, or deletion of any personal data we hold about you. Email [email protected] to make a request.